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First name
Last name
E-mail address
Please note that if you do not provide any means of communication, we will be able to communicate with you only through the secure inbox on this page. Please retain the case number provided after the submission. No notifications will be sent to you upon additional questions or status change. Therefore it is advisable to provide at least one mode of communication for effective follow-up.
Phone number
What country are you located in?
- Select -
Estonia
Ukraine
Armenia
Georgia
Jordan
Other / Not relevant
Are you currently in the temporarily occupied territories of Ukraine?
- None -
Yes
No
What is your complaint about?
- Select -
I'm facing a technical problem (such as: issues with online forms, availability of call center)
I want to appeal a negative assistance decision
I haven't received the assistance I was promised
I'm not happy with the quality or quantity of assistance I received
I want to report improper or immoral behaviour by ERC staff (such as: fraud, corruption, abuse, harassment)
Other
If your complaint is related to a specific ERC programme, please select the relevant programme
- None -
Cash assistance
Livelihoods programmes
Agricultural support
Community events
Community councils
Mental health programmes
Training or workshops
Other
Not relevant / I don't know
Please describe the situation and provide details relevant to your complaint
For statistical purposes, please specify your gender:
- Select -
Male
Female
Other
Don't wish to disclose
For statistical purposes, please specify your age:
- Select -
Under 18
18-29
30-49
50-59
60+
Don't wish to disclose
Leave this field blank
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